Delete Your Account

GoBela Pte. Ltd. · Last updated: 11 May 2026

You can request deletion of your GoBela account and all associated personal data at any time. We will process your request within 3 business days in accordance with the Singapore Personal Data Protection Act (PDPA).

What gets deleted

• Your account credentials (email address, password)
• Your profile information (name, child profile)
• Your saved preferences and dietary settings
• Your booking history and dispute records
• Any content or reviews you have submitted

What may be retained

Anonymised, aggregated analytics data may be retained for up to 90 days. Financial transaction records required for legal or tax compliance may be retained for up to 7 years as required by Singapore law.

How to request deletion

Send an email to privacy@gobela.sg with the subject line "Account Deletion Request" from the email address associated with your GoBela account.

We will confirm receipt within 1 business day and complete the deletion within 3 business days.

For other privacy requests, see our Privacy Policy.